Technical Services
AI provides a range of technical services to compliment the vendor technology our company brings to the local market.
Our pre-sales and post-sales technical support services are designed to augment and complement our channel and vendor partner’s offerings.
How does our Technical Team help you ensure a customer implementation is a success?
- Strategy and security program development
- Solution design – specification and planning
- Deployment assistance
- Testing – proof of concept, pilots
- Implementation – under contract to our partners
- Project Management
- 1st line of support – post deployment phone support
- Escalation management with vendor partner
- Support contract options – Level1&2, 24×7.
- Ongoing management of annual vendor maintenance and support renewals
For a discussion about how our Technical Team will help you ensure a customer implementation is a success – Contact